Top Frequently Asked Questions

What is the Mara Matinée Experience?

The Mara Matinée is an exclusive cultural entertainment experience in the Maasai Mara. It immerses visitors in the vibrant Maasai culture through storytelling, traditional activities, and interactive sessions that celebrate the heroism, bravery, and unique way of life of the Maasai people.

What activities are included in the Mara Matinée?

The experience features a variety of activities, including:
  • Storytelling of Maasai traditional stories
  • Hut-making masterclass
  • Beadwork masterclass
  • Cooking Maasai food class
  • Rungu throwing competition
  • Photo booth with Maasai cultural attire
  • Milking cows
  • Jumping competition
  • Handmade Maasai souvenir shopping
  • Snacks and drinks available for purchase

How long does the Mara Matinée last?

The Mara Matinée starts at 7 am and runs through the day until 9 pm. Major story highlights occur at 7 am, 12 noon, and 8 pm daily. You can join at any point during the day, but attending key highlights is recommended for the most immersive experience.

Where is the Mara Matinée held?

The Mara Matinée is located in Nairobi, Kenya. It’s easily accessible for visitors offering a cultural complement to your safari.

Soon we will be coming to other cities near you.

Is the Mara Matinée suitable for families?

Yes! The Mara Matinée is designed for families and groups of friends. The activities are suitable for all ages, making it a perfect bonding experience that introduces everyone to the fascinating Maasai culture.

Can I take photos during the experience?

Absolutely! There is a designated photo booth where you can dress in Maasai attire for memorable photos, and guests are welcome to take photos throughout the experience.

How do I book the Mara Matinée?

You can book directly through our website or through your tour operator. If you are an international visitor, you can ask your agent to book through our centralized booking channel.

How much does the Mara Matinée cost?

We encourage you to contact us for price enquiries for the season. Pricing varies based on the time of year and any special offers, so please reach out to us for the most current information.

Is the Mara Matinée experience accessible for people with disabilities?

We strive to make the experience accessible to everyone. Please contact us in advance to discuss any specific requirements, and we will do our best to accommodate your needs.

What should I wear to the Mara Matinée?

We recommend comfortable, casual clothing suited for outdoor activities. A hat, sunglasses, and sunscreen are advisable. Comfortable shoes are suggested for walking and light physical activities.

How does the Mara Matinée support conservation efforts?

A portion of the proceeds from the Mara Matinée directly supports conservation efforts for the Mara water basin and the Maasai cultural people. By attending, you contribute to the preservation of these critical ecosystems and support the local Maasai community.

Are food and drinks provided?

Snacks and drinks are available for purchase throughout the experience. You will also have the chance to participate in a Maasai cooking class and sample traditional dishes.

What happens if it rains?

The Mara Matinée is held in a grand, African-inspired structure that provides shelter in case of rain. The event will continue unless weather conditions are unsafe, in which case we will notify guests about rescheduling or cancellations.

How far in advance should I book?

We recommend booking as early as possible since the Mara Matinée is an exclusive event with limited availability. To ensure your spot, it’s advisable to book at least a few weeks in advance.

Can I purchase Maasai souvenirs?

Yes, handmade Maasai souvenirs such as beadwork and traditional items are available for purchase during the experience. These unique pieces are crafted by local artisans.

Is transportation to the Mara Matinée included?

Transportation is not included in the ticket price, but we can assist in arranging transport to and from the venue if needed. Please contact us for more information on available options.

How does the Mara Matinée complement a safari in Maasai Mara?

The Mara Matinée provides a cultural immersion that enhances your safari experience. It allows you to connect with the Maasai people and learn about their traditions, offering a deeper understanding of the culture and environment you’re visiting.

Can I book private or group events?

Yes, we offer private bookings for groups, corporate events, and special occasions. Contact us to arrange a customized Mara Matinée experience tailored to your group’s needs.

How do I stay updated about the Mara Matinée?

Follow us on social media and sign up for our newsletter to receive the latest updates, offers, and news about the Mara Matinée.

What makes the Mara Matinée unique?

The Mara Matinée offers an immersive cultural experience set in a grand, Wakanda-like atmosphere. It showcases the heroic traditions of the Maasai people through engaging activities, storytelling, and interactive sessions, creating a one-of-a-kind experience for visitors.

Are Mara Matinée tickets valid for the entire day?

Yes, tickets are valid for the entire day that you have booked, from 7 am to 9 pm. Please note that tickets are not transferable and can only be used by the person or group who made the booking. All tickets are recorded, and the booking details of attendees are retained to grant access to this exclusive event and provide important updates on aspects of the Matinée.

Frequently Asked Questions: Nairobi

Why is Mara Matinée moving to Nairobi?

Nairobi is a vibrant, cosmopolitan city that serves as the perfect gateway to showcase Maasai culture to a global audience. By relocating to Nairobi, Mara Matinée aims to position the city as a center of cultural heritage, making it more accessible for visitors while preserving and promoting the rich traditions of the Maasai people.

What can I expect from the new Nairobi experience?

The Nairobi experience will offer an immersive journey into Maasai culture, featuring traditional performances, hands-on workshops, storytelling sessions, and interactive exhibits. You’ll have the opportunity to learn about Maasai traditions, participate in cultural activities, and create unforgettable memories.

Will the move to Nairobi affect the authenticity of the Maasai experience?

Not at all. Mara Matinée is committed to preserving the authenticity of Maasai culture. The Nairobi experience will be led by Maasai elders and cultural ambassadors, ensuring that every activity and interaction remains true to their traditions and values.

Is Nairobi safe for cultural tourism?

Yes, Nairobi is a safe and welcoming city for tourists. As with any major city, we recommend following standard travel precautions. Mara Matinée will provide a secure and guided experience, ensuring your visit is both enjoyable and safe.

How can I participate in Mara Matinée’s Nairobi experience?

You can book your experience through our website or contact our team for more information. We offer packages for individuals, families, and groups, as well as customized experiences for schools and organizations.

Will Mara Matinée expand to other cities in the future?

Yes! Nairobi is just the beginning. Our vision is to create a network of cultural experiences across Africa and beyond, celebrating the diversity of African heritage and sharing it with the world.

What makes Nairobi a cultural hub?

Nairobi is a melting pot of cultures, histories, and traditions. It is home to a thriving arts scene, museums, and cultural festivals, making it the ideal location to showcase and celebrate African heritage. By positioning Nairobi as a cultural hub, Mara Matinée aims to elevate the city’s global profile as a destination for cultural tourism.

Cancellation & Refund Policy 2025

Booking Changes for Additional Guests

Guests may add extra participants or upgrade services at any time before the event, subject to availability and applicable fees.

Third-Party Booking Refunds

For bookings made through third-party platforms or travel agencies, the refund policy may vary. Guests must contact the third party directly for cancellations or refunds.

Extreme Weather or Event Rescheduling by Mara Matinée

If the event is canceled or rescheduled by Mara Matinée due to weather or unforeseen circumstances, guests will be offered the option to:

  • Reschedule to another date with no penalty, or
  • Receive a 100% refund.

No-Shows or Same-Day Cancellations:

No refund will be issued for no-shows or same-day cancellations. These bookings are considered forfeited.

No Refund - Less Than 14 Days Before the Event:

  • Cancellation: Cancellations made within 14 days of the event date are non-refundable.
  • Rescheduling: Rescheduling within this period is not allowed. Guests must make a new booking.

Partial Refund - 14 to 29 Days Before the Event

  • Cancellation: Cancellations made between 14 and 29 days before the event date will receive a 50% refund of the total booking fee.
  • Rescheduling: Guests can reschedule to another date, but a 10% rescheduling fee will apply.

Full Refund - 30 Days Before the Event

  • Cancellation: Guests can cancel their booking and receive a 100% refund if they cancel at least 30 days before the event date.
  • Rescheduling: Rescheduling to another date is allowed once without penalties, provided the request is made 30 days in advance.

Location

Nairobi, Kenya

Customer Service

+254-732-311-607
mail@maramatinee.com

Talk To Our Agent! 24/7

Reservations

sales@maramatinee.com
Reach us: Delta Tower 2,
13th floor Westlands,
Nairobi.

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